Useful information and support services
Please note, links to external websites are provided for general information only. No responsibility it taken for the accuracy, currency or content of third-party websites.
Act for Kids
Provides free therapy and support services to children and families who have experienced, or are at risk of, child abuse and neglect. They also provide support for parents and family members who may be feeling overwhelmed or unable to cope.
Australian Childhood Foundation
Provides support to children and families affected by abuse, family violence and neglect and offers counselling, therapeutic care, research activities and parenting education.
- Phone 1300 381 581
- childhood.org.au
Bravehearts
Offers a free telephone service providing information, counselling and support to those affected by child sexual abuse.
- Phone 1800 272 831 (operates 8.30am-4.30pm M-F)
- bravehearts.org.au
Carly Ryan Foundation
The Carly Ryan Foundation (CRF) is an online safety program provider under the Office of the eSafety Commissioner and delivers online safety and healthy relationship seminars to students and parents. The organisation also provides a range of services and support in the areas of internet safety and crime, cyberbullying and connection to resources and counselling. Visit the CRF website to access a range of resources for parents and guardians.
Daniel Morcombe Foundation
The Daniel Morcombe Foundation (the Foundation) is committed to keeping children safe from harm and abuse. Visit the Foundation's website to access resources for children, parents and guardians, and educators.
eSafety Commissioner
eSafety supports individuals and promotes online safety for all Australians. This includes providing information and tools to help manage online safety risks, and administering schemes to tackle a range of online harms, including severe online abuse, cyberbullying material, and the non-consensual sharing of intimate images, and harmful online material. The eSafety website provides access to resources for children, young people and parents, and provides 24/7 support for young people experiencing harm online:
Headspace
Provides free, confidential telephone or online mental health support to 12–25 year-olds or their families. Visit the website to find a headspace centre in your state.
- Phone 1800 650 890
- headspace.org.au
Kids Helpline
If you are a young person (5-25 years old) and want to speak to someone about child sexual abuse, contact Kids Helpline on:
- Phone 1800 55 1800 (24-hour service)
- Email a counsellor
- Web chat counselling (open 24 hours a day, 7 days a week, 365 days a year).
Reachout
Is an online service that provides information, support and resources about mental health issues for young people and their parents.
Think U Know
Think U Know is an education program run by the Australian Federal Police (AFP) aimed at preventing online child exploitation. There are specific presentations available for students, and parents, carers and educators, as well as resources available on the Think U Know website.
** Please note, the listed services are not specifically recommended or endorsed. This information is provided should you feel you require assistance or support.